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CLICKED CONNECTIONS PRIVACY POLICY

Clicked LLC (“Clicked,” “we,” “our,” or “us”) operates Clicked Connections, a friendship-focused social networking platform designed to help individuals build meaningful platonic relationships. Clicked Connections is not a dating service and does not facilitate romantic matchmaking.

This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application, website, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy.

 

1. Information We Collect

A. Information You Provide to Us

When you create or use an account, you may provide:

  • Name and username

  • Email address

  • Phone number (for verification, if enabled)

  • Date of birth (to verify age eligibility)

  • Gender (optional)

  • Profile photos

  • Bio and interests (including hobbies and activities)

  • Friendship preferences

  • Event information (if you create or RSVP to group events)

  • Messages sent to other users

  • Communications with customer support

  • Payment information (if purchasing premium features)

You are responsible for the content you post, including event details and profile information.

 

B. Event & Group Features

If you create, host, or RSVP to group or small events, we may collect:

  • Event title and description

  • Date, time, and location

  • Attendee lists

  • Messages within event chats

Event details may be visible to other users depending on privacy settings.

 

C. Information Collected Automatically

When you use the Service, we automatically collect:

  • Device type and operating system

  • IP address

  • Device identifiers

  • Log and usage data

  • App activity (matches, swipes, interactions)

  • Approximate location based on IP

  • Precise location (if you grant permission)

You may disable precise location access in your device settings.

 

D. Advertising & Interest Data

We collect and use:

  • Hobbies and interests you list

  • Content you interact with

  • Events you join

  • Engagement activity within the app

This information may be used to display advertisements relevant to your stated hobbies or interests (e.g., fitness, book clubs, hiking, art classes).

We do not sell your personal information.

 

E. AI Moderation & Safety Monitoring

To promote a safe and respectful friendship community, we use automated systems and artificial intelligence tools to:

  • Detect harassment, hate speech, or inappropriate content

  • Identify spam or fraudulent behavior

  • Review reported messages and profiles

  • Monitor event safety risks

AI tools assist our moderation team but significant enforcement decisions (e.g., permanent bans) may involve human review.

AI moderation does not use facial recognition technology.

 

2. How We Use Your Information

We use information to:

  • Provide and operate the Service

  • Match users for platonic friendships

  • Facilitate messaging and event participation

  • Display relevant interest-based advertisements

  • Verify user authenticity

  • Improve user safety

  • Prevent fraud and abuse

  • Process payments

  • Respond to customer service requests

  • Improve our app and features

  • Comply with legal obligations

Clicked Connections does not use your information to determine romantic compatibility.

 

3. How We Share Your Information

A. With Other Users

Your profile information (including name, photos, bio, interests, and approximate distance) is visible to other users.

If you create or join an event, your participation may be visible to other attendees.

Messages you send are visible to the recipient(s).

 

B. Service Providers

We share information with vendors who help us operate the Service, including:

  • Cloud hosting providers

  • Payment processors

  • Advertising partners

  • Analytics providers

  • Customer support tools

  • AI moderation providers

These providers are contractually required to safeguard your information.

 

C. Advertising Partners

We may share limited device identifiers and interest categories with advertising partners to deliver relevant ads.

We do not share your name, phone number, email address, or private messages with advertisers.

 

D. Legal & Safety Disclosures

We may disclose information to:

  • Comply with legal obligations

  • Respond to subpoenas or law enforcement requests

  • Investigate violations of our Terms

  • Protect the safety of users

  • Prevent fraud or illegal activity

 

E. Business Transfers

If Clicked undergoes a merger, acquisition, financing, or asset sale, your information may be transferred as part of that transaction.

 

4. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Service

  • Maintain safety and fraud prevention systems

  • Comply with legal requirements

  • Resolve disputes

If you delete your account:

  • Your profile will no longer be visible

  • Event history may remain visible to other participants

  • Messages may remain visible to recipients

  • Certain data may be retained for safety and legal compliance

 

5. Your Privacy Rights (U.S.)

Depending on your state of residence (including California and other states with privacy laws), you may have the right to:

  • Request access to your personal information

  • Request deletion of your personal information

  • Correct inaccurate information

  • Opt out of targeted advertising

  • Limit use of sensitive personal information

To exercise these rights, email: privacy@clicked.app

We may verify your identity before processing requests.

 

6. California Privacy Notice (CPRA)

California residents have the right to:

  • Know what personal information we collect

  • Request deletion

  • Correct inaccurate information

  • Opt out of sharing for cross-context behavioral advertising

Clicked does not sell personal information.

To submit a CPRA request, contact: privacy@clicked.app

 

7. Security

We implement reasonable technical, administrative, and physical safeguards to protect your information.

However, no system is 100% secure. Users are encouraged to practice safe online behavior.

 

8. Children’s Privacy

Clicked Connections is restricted to individuals 18 years or older.

We do not knowingly collect information from individuals under 18. If we learn that we have collected such information, we will delete it.

 

9. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices.

 

10. Changes to This Policy

We may update this Privacy Policy periodically.

If material changes are made, we will notify you via:

  • In-app notification

  • Email

  • Updated “Last Updated” date

Your continued use of the Service constitutes acceptance of the updated Privacy Policy.

 

11. Contact Us

Privacy Officer
Clicked LLC
838 E Andes Dr
Kuna, ID 83634
privacy@clicked.app

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